Customer reVieWs

Average Score (361 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Toni G.08-23-2025
TYPE:ServiceMODEL:TaosYEAR:2024
quick and excellent service. nice people.Great attention.
Aaron D.08-19-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Friendly service
Serena U.08-19-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
People were very friendly and gracious, yet professional. It was a very pleasant experience.
Francis I.08-19-2025
TYPE:ServiceMODEL:PassatYEAR:2020
The service was exceptional! Mr. Chong was my advisor and he explained my service and recommendations for my Passat clearly and thoroughly. I will always return here for service on my Volkswagen because I know I can trust the staff here.
Richard G.08-18-2025
TYPE:ServiceMODEL:TaosYEAR:2024
Great, attentive, and timely customer service!
Dimitri P.08-17-2025
TYPE:ServiceMODEL:ID.4YEAR:2023
Ismael G.08-17-2025
TYPE:ServiceMODEL:TiguanYEAR:2022
George L.08-16-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Everyone was great just the mechanics left stains in my car after charging me 1500. Like be for real.
Kaylee H.08-16-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Always great service! Amazing team.
08-18-2025
Thank you for the five star reVieW! We’re thrilled to hear you always have a great experience with our amazing team and we will be sure to share your kind words with them.
Ana L.08-16-2025
TYPE:ServiceMODEL:AtlasYEAR:2024

Disclaimer

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 952-659-9999 or by visiting us at the dealership.

All advertised prices exclude government fees and taxes, any finance charges, dealer document processing charge ($150), any electronic filing charge, any emission testing charge. New vehicle pricing is plus accessories that include Tint ($599), Monster Mats ($298), Door Edge Protection ($299) and Door Cup Protection ($299).

We're sorry, availability of some equipment, options or features may be limited due to global supply issues affecting the auto industry. Please be sure to verify that the vehicle you purchase includes all expected features and equipment.

Customers With Disabilities

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Adaptive Driving Devices

Principle Auto is committed to providing Adaptive Driving Devices for our customers with disabilities who wish to test drive a car. Principle Auto will use good faith efforts to satisfy requests for particular vehicles to test drive, as soon as reasonably practical, but we will require advance notice for such vehicles depending on the type of vehicle requested and the location. The foregoing timeframes and availability are subject to delays beyond Principle Auto's reasonable control.

For customer service inquiries relating to customers with disabilities, please call the main number for the dealership.

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