Average Score (379 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.7 Average

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  • Jennifer B.10-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I always feel your true dedication to customer service. This latest visit included helping me get the best price for my services and accommodating my need for shuttle service during a busy time when shuttle is not normally offered. Thank you!

    10-26-2024

    Thank you for taking the time to share your experience and for the 5 star reVieW !

  • Jesse W.10-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The staff was super friendly and they help me with a room to be able to work while I waited for my car to be ready

    10-21-2024

    Always happy to assist....thanks for the 5 star reVieW !

  • Chelsee T.10-19-2024

    TYPE:ServiceMODEL:Golf RYEAR:2023

  • Candice T.10-19-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Steve W. was charming and not pushy at all. I don't do business with pushy salespeople. He was knowledgeable, patient while we decided, and followed up after the sale to see how we were enjoying our new vehicle.

    10-19-2024

    We appreciate you allowing us to earn your business. Finance does offer protection packages that are optional and benefit guests to help mitigate future losses. As for the offer, unfortunately from month to month, the programs do change and sometimes for the better sometimes for the worse. We can not thank you enough for the 5 star reVieW and will bring it up with Stevie!

  • David C.10-18-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Great service

    10-19-2024

    We are constantly working on speeding up the buying process and love reading that it is being recognized. Thank you for the 5 star reVieW !

  • Claudia C.10-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service provided by service advisor, very professional and informative.

    10-17-2024

    We appreciate your thoughts and will definitely use this as a training opportunity. Thank you for the 5 star reVieW and we will do better on your next visit.

  • Karla Z.10-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Thomas R.10-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Russ S.10-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Quick attention upon arrival for scheduled appointment, loaner was ready for us. We received updates on the progress and estimated work completion to plan pick up.

    10-14-2024

    WE love this and look forward to making sure your VDub has many miles of smiles ahead ! Thank you for the 5 star reVieW.

  • April H.10-13-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019