Average Score (379 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.7 Average

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  • Francisco G.11-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    good service, car was washed, as soon as i step in a service person came out fast.

    11-04-2024

    Thank you for your candid comments. We are glad you received five star service and look forward to seeing you next time.

  • Karina P.11-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Sriram V.11-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Paige G.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Waylon and Principle VW did an great job with my oil change—quick, professional, and very knowledgeable. He made sure everything was perfect, and my car feels great; I’ll definitely be back!

    11-01-2024

    We are so happy you had a great experience. We strive to provide excellent care. Thank you for the five star reVieW!

  • Patrick B.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • David G.10-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Gregg S.10-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    There are warning lights constantly going off in my car and the dealership does not listen to me to resolve. Service is not good always have to call them for updates and they do not return calls.

    10-31-2024

    We are sorry to hear that your vehicle is not functioning properly. We will have a manager reach out to you offline to assist you.

  • Nikolas B.10-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Mike C.10-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Waylon was helpful with any questions I since this was my first to have a vehicle with VW. Also really cool how there is video of the work that is being done.

    10-26-2024

    We love making the service videos for our guests but love even more when a guest mentions them. Thanks for the 5 star reVieW !

  • Mary P.10-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2022