Average Score (361 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

361 Ratings

4.7 Average

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  • Bryan M.01-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Bryan in service is very friendly and knowledgeable. The video of the inspection is beneficial in allowing customers to understand the needed repairs.

    01-06-2025

    Thank you for the insight on our video inspection and five star reVieW!

  • Nicholas B.01-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I was able to get my vehicle seen the same day I called the dealership. Staff was friendly and helpful.

  • Shamim M.01-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    as always received excellent service and attention from my favorite dealership, impeccable facilities and personnel, and great coffee also.

    01-02-2025

    We always enjoy your visits as well. Thank you for the five star reVieW!

  • Nibal M.01-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Fast service kindness and professional

    01-02-2025

    Thank you for the feedback and the five star reVieW!

  • Danielle C.12-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Got me in quickly, had a loaner within 5 minutes. Loved the video walkthrough the next day and my car was returned promptly and clean!

  • Justin K.12-30-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    I thought y'all did a great job.

  • Kevin M.12-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Ed E.12-28-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    When I called to let Your staff know I was running late, the response was, thanks for letting us know, you are OK, and we will have someone there to greet you. 1st impressions are everything for a company of this magnitude. Service manager greeted me once I arrived, thoroughly detailed my issue, gave me an ETC. WoW! Everyone was neatly and professionally dressed. The service area was in immaculate condition. Great Service!!!

  • Russ S.12-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great service to handle a slow leak tire. The tire was in stock and replaced due to nail in the sidewall. We arrived in the afternoon on 12/23, it was very busy! We were taken care of quickly and on our way out in a short time. In sidewall, we were on our way out in a short time. We arrived the afternoon of a pre holiday, it was very busy, but were taken care of quickly

  • Jane F.12-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Waylon is a great service advisor. He always makes sure we are taken care of. He also makes sure my car is running the way it should be

    12-28-2024

    Thank you for the Five Star ReVieW! We will pass your compliments along.