Customer reVieWs

Average Score (361 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Nathaniel M.01-13-2025
TYPE:SalesMODEL:TaosYEAR:2024
Zarina and the team at Principle were amazing. They made the process easy and hassle free. There was no haggling of the price and they also gave me a fair trade value. I would recommend Principle to anyone in the market for a car. The process was refreshing and the Team there is First Class!!
Nikolas B.01-12-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Lisa H.01-10-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
I think since my Atlas is only 2 1/2 yrs old and has 27,000 miles that the brakes should last way longer than that. I think replacing them for $600 is crazy. Let's just say I have never owned a car and had my brakes replaced that fast! And I keep my cars for a long time.
01-11-2025
Thank you for bringing your car in with us for your maintenance needs. We will pass your feedback along and look forward to seeing you at your next visit.
Matias E.01-09-2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Great support, proactivity and solid experience from Tim Huff. The rest of the staff also very kind and collaborative
Jerome J.01-09-2025
TYPE:ServiceMODEL:JettaYEAR:2020
Natan T.01-08-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Charlie W.01-06-2025
TYPE:SalesMODEL:Jetta GLIYEAR:2025
The whole process went smooth and I felt zero pressure at the dealership.
Steven T.01-06-2025
TYPE:SalesMODEL:AtlasYEAR:2025
Speed up finance manager process. Deal took 20 minutes. Papers about 1.5 hours including wait time
Dan N.01-05-2025
TYPE:ServiceMODEL:AtlasYEAR:2018
Michael J.01-04-2025
TYPE:ServiceMODEL:ID.4YEAR:2023

Disclaimer

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 952-659-9999 or by visiting us at the dealership.

All advertised prices exclude government fees and taxes, any finance charges, dealer document processing charge ($150), any electronic filing charge, any emission testing charge. New vehicle pricing is plus accessories that include Tint ($599), Monster Mats ($298), Door Edge Protection ($299) and Door Cup Protection ($299).

We're sorry, availability of some equipment, options or features may be limited due to global supply issues affecting the auto industry. Please be sure to verify that the vehicle you purchase includes all expected features and equipment.

Customers With Disabilities

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Adaptive Driving Devices

Principle Auto is committed to providing Adaptive Driving Devices for our customers with disabilities who wish to test drive a car. Principle Auto will use good faith efforts to satisfy requests for particular vehicles to test drive, as soon as reasonably practical, but we will require advance notice for such vehicles depending on the type of vehicle requested and the location. The foregoing timeframes and availability are subject to delays beyond Principle Auto's reasonable control.

For customer service inquiries relating to customers with disabilities, please call the main number for the dealership.

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