Customer reVieWs

Average Score (361 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Brooke G.02-19-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
You guy's are always so helpful and accommodating
Isariya B.02-18-2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Nathan P.02-16-2025
TYPE:ServiceMODEL:TiguanYEAR:2019
Esmerita N.02-14-2025
TYPE:SalesMODEL:TaosYEAR:2024
Hardik K.02-10-2025
TYPE:SalesMODEL:ID. BuzzYEAR:2025
Paul T.02-08-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Caroline G.02-07-2025
TYPE:SalesMODEL:AtlasYEAR:2025
Sales Associate, Alex, and Manager, Mathew, were both awesome! In addition, the finance guy was great too! Overall great customer service and experience.
02-10-2025
We appreciate you business and will pass along the message to Alex for additional information.
Bobby D.02-05-2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Bryan S did and excellent job of understanding the services we asked for and knowledgably answering all questions. He is very personable and extremly well educated in VW service requirements
02-06-2025
We appreciate you for letting us know how well Bryan took care of you on your last visit. Thank you for the many times you have chosen to come see us, and the Five Star ReVieW.
Dan N.02-05-2025
TYPE:ServiceMODEL:AtlasYEAR:2018
Susan R.02-03-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Easy check in process. Work was done in the amount of time that was estimated.
02-06-2025
We appreciate the feedback about how easy and timely your service was completed. Thank you for the five star reVieW.

Disclaimer

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 952-659-9999 or by visiting us at the dealership.

All advertised prices exclude government fees and taxes, any finance charges, dealer document processing charge ($150), any electronic filing charge, any emission testing charge. New vehicle pricing is plus accessories that include Tint ($599), Monster Mats ($298), Door Edge Protection ($299) and Door Cup Protection ($299).

We're sorry, availability of some equipment, options or features may be limited due to global supply issues affecting the auto industry. Please be sure to verify that the vehicle you purchase includes all expected features and equipment.

Customers With Disabilities

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At Principle Auto, we take website accessibility seriously. If for some reason you are having trouble with our website, we are available during normal working hours to assist at (972) 659-9999

Adaptive Driving Devices

Principle Auto is committed to providing Adaptive Driving Devices for our customers with disabilities who wish to test drive a car. Principle Auto will use good faith efforts to satisfy requests for particular vehicles to test drive, as soon as reasonably practical, but we will require advance notice for such vehicles depending on the type of vehicle requested and the location. The foregoing timeframes and availability are subject to delays beyond Principle Auto's reasonable control.

For customer service inquiries relating to customers with disabilities, please call the main number for the dealership.

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