Average Score (361 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

361 Ratings

4.7 Average

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  • Edgar C.05-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Things went very smooth and fast plus they inform me when it was changes

  • Kendall V.05-26-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    We had such a wonderful experience working with John and selecting our new car

    05-27-2025

    Thank you so much, Kendall, for the wonderful 5-star review! We're thrilled to hear that you had such a great experience working with John while selecting your new Atlas Cross Sport SE. It's always our goal to make the car-buying process smooth and enjoyable, and we’re so glad John delivered that for you. Enjoy your new vehicle, and thank you again for choosing us—we truly appreciate your support!

  • Dee S.05-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I brought in my car due to the Airbag Light being illuminated. Kept my car for 7 days due to airbag module on order and diffilculties programming the new airbag module. Told it was repaired and after I picked up the car, the light came back one less than 1 miles aways from the dealer. I have not gone back due to my schedule.

  • Greg G.05-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The Service Rep went above and beyond to make my experience one of the BEST I have ever experienced. He made me want to come back!!

  • Donna S.05-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    My service manager, Bryan S, kept me informed at each step of the way. He was professional, polite, and friendly. Even advised me of recommended services without being pushy. I love your service department!

  • Marilyn S.05-23-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Jeanne G.05-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Scheduling software was easy, tec was knowledgable & professional! Thanks to Bryon and all the staff.

  • Leonard S.05-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Easy scheduling quick and great service.

  • Viorel M.05-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    At the last visit on May 7, I had no information about what they did to the car. They told me: It's ready, you can leave.

  • Amit P.05-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020