Customer reVieWs

Average Score (361 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Debra S.06-12-2025
TYPE:SalesMODEL:TaosYEAR:2025
My 2015 Taos is the 5th vehicle that I have had from Principle Volkswagen. Four were Leased and the Toreg is purchased. John Alford is the salesman that we have dealt with each time. Volkswagen speaks for itself in the quality of their vehicles, but John is a tremendous asset to VW.
06-13-2025
Thank you so much for your heartfelt review and for your continued trust in Principle Volkswagen. We are truly honored to have been part of your journey for so many years, and it's especially meaningful to know that your recent experience with the purchase of your Taos was a positive and supportive one. John Alford is indeed a valued member of our team, and your kind words affirm the care and dedication he brings to each customer interaction. We are deeply touched by your story and grateful that John could help guide you through such an important decision with compassion and understanding. Your loyalty and trust mean the world to us. Please know that we’re always here for you—whether it’s your sixth vehicle or simply a question down the road. Thank you again for sharing your experience, Debra. We look forward to welcoming you back anytime.
John B.06-11-2025
TYPE:ServiceMODEL:ID.4YEAR:2024
Stephen Chong made was the reasoning for a 5 star review.
Natan T.06-09-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Donald D.06-09-2025
TYPE:ServiceMODEL:AtlasYEAR:2021
Cynthia T.06-07-2025
TYPE:ServiceMODEL:AtlasYEAR:2022
got appointment when I needed it
Kevin K.06-06-2025
TYPE:ServiceMODEL:PassatYEAR:2018
Steven S.06-05-2025
TYPE:ServiceMODEL:JettaYEAR:2023
Courteous service
Grant B.06-04-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Friendly and helpful. Good value.
Philip L.06-04-2025
TYPE:ServiceMODEL:JettaYEAR:2018
The great work
Rebecca M.06-03-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2020
The service was completed timely, and the customer service was fantastic.

Disclaimer

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 952-659-9999 or by visiting us at the dealership.

All advertised prices exclude government fees and taxes, any finance charges, dealer document processing charge ($150), any electronic filing charge, any emission testing charge. New vehicle pricing is plus accessories that include Tint ($599), Monster Mats ($298), Door Edge Protection ($299) and Door Cup Protection ($299).

We're sorry, availability of some equipment, options or features may be limited due to global supply issues affecting the auto industry. Please be sure to verify that the vehicle you purchase includes all expected features and equipment.

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