TYPE:ServiceMODEL:TiguanYEAR:2019
Friendly staff and professional service. Everything went smoothly
Average Score (361 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
06-27-2025
Thank you for the Five Star ReVieW!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Cylee was very professional and informative about the service my VW ATLAS CROSS SPORT needed, and took care of me fast, thank you Andy.
06-27-2025
We appreicate the comments about Kylee, a valued member of our team. Thank you for the five star reVieW!
TYPE:ServiceMODEL:AtlasYEAR:2024
Something was not done properly to my car and it leaking oil. I already talk to the service director and they are picking up the car tomorrow to fix the problem. Once this is fixed I’ll be happy to change my review
TYPE:ServiceMODEL:BeetleYEAR:2018
Very helpful service rep, not only with current issue (safety recall) but with list of needed service
TYPE:ServiceMODEL:AtlasYEAR:2024
Stephen did an amazing job
TYPE:ServiceMODEL:AtlasYEAR:2024
Stephen was very professional and was able to get my 20,000 mile service done and the recalls completed quickly
TYPE:SalesMODEL:TiguanYEAR:2025
John was one of the kindest salesmen I’ve ever encountered. He made sure to take his time and explain the features of the vehicle I was looking at and was kind when I initially expressed hesitation in getting rid of my previous car. And he was extremely present which was also greatly appreciated.
06-21-2025
Thank you so much for your thoughtful and generous review! We're thrilled to hear that your experience with John was not only smooth and efficient but also kind and respectful throughout the process. It means a lot to us that you felt heard and supported, especially when transitioning from a previous vehicle — we know that can be a big step. John will be so pleased to hear your feedback. We're proud to have him on our team and are glad he made your experience truly a “10 out of 10.” Enjoy every mile in your new Tiguan, and don’t hesitate to reach out if we can help with anything down the road.
TYPE:ServiceMODEL:ID.4YEAR:2022
Byran is an outstanding asset to your dealership in the Service Dept. You can improve the web portal for getting appt for the recalls as there have been many with the VW
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024